At Online Depot App, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. By using Online Depot App, you agree to the terms outlined in this policy.
If you have any concerns or inquiries about your data privacy, our Data Protection Officer (DPO) is available to assist you.
1. Collection of Personal Information
1.1 Information You Provide: We collect personal information that you voluntarily provide when you:
• Create an account,
• Place an order,
• Rent a property, or
• Interact with the website.
This information includes:
• Name,
• Contact details (email, phone number, address),
• Payment information, and
• Any other details necessary to fulfill your transactions or provide customer support.
1.2 Automatically Collected Information: We automatically collect certain information when you use our platform, including:
• IP address,
• Browser type,
• Device details,
• Browsing patterns, and
• Usage data.
We use cookies and similar technologies for functionality, personalization, and analytics.
2. Legal Basis for Processing Personal Information
We process your personal information based on:
• Consent: When you agree to specific uses, such as marketing communications,
• Contractual Necessity: To fulfill your orders or provide services,
• Legal Obligation: To comply with laws and regulations, and
• Legitimate Interests: For analytics, fraud prevention, and improving user experience.
3. Use of Personal Information
3.1 Order Processing: To facilitate transactions, including sharing details with trusted third parties such as member sellers and delivery partners.
3.2 Account Management: To manage your account, including your preferences, order history, and personalized recommendations.
3.3 Communication: To send updates, notifications, and marketing offers. You can opt out of marketing communications at any time by updating your preferences or clicking the “unsubscribe” link in our emails.
3.4 Personalization and Analytics: To personalize your experience and recommend products or services. To perform analytics for user behavior insights and service improvement.
3.5 Legal Compliance: To meet regulatory requirements and respond to valid legal requests.
4. Data Retention and Security
4.1 Data Retention: Personal information is retained for as long as necessary to fulfill its purpose or comply with legal requirements. For example, transaction data will be retained for 5 years after completion to meet tax and audit obligations.
4.2 Data Security: We implement robust security measures, including encryption, firewalls, and secure browsing, to protect your information. However, no system is entirely secure. If you suspect a data breach, please notify us immediately at [DPO contact details].
5. Third-Party Disclosures
5.1 Trusted Partners: We share personal information with service providers (e.g., payment processors, delivery partners) under strict confidentiality agreements. These partners are required to comply with Philippine data privacy laws and international standards.
5.2 Legal Obligations: We may disclose your personal information to comply with legal obligations, respond to regulatory requests, or protect our rights and users.
5.3 International Data Transfers: If data is transferred outside the Australia, we ensure it is safeguarded through standard contractual clauses, data protection agreements, or equivalent measures.
6. Your Rights and Choices
6.1 Access and Correction: You have the right to access and update your personal information through your account or by contacting us.
6.2 Withdrawal of Consent: You may withdraw consent for data processing activities, where applicable, by contacting our DPO.
6.3 Cookie Preferences: Manage cookies through your browser settings. Disabling cookies may impact your browsing experience.
6.4 Data Portability and Deletion: Request a copy of your data in a portable format or request its deletion, subject to legal and contractual limitations.
7. Data Breach Response
In the unlikely event of a data breach:
• Affected individuals and the National Privacy Commission (NPC) will be notified within 72 hours, as required under NPC Circular No. 16-03.
• We will provide timely updates and guidance to mitigate potential risks.
8. Children’s Privacy
Our platform is not intended for individuals under the age of 16. If we inadvertently collect personal information from a child, we will delete it immediately upon discovery.
9. Changes to this Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through notifications on our website or via email.
10. Contact Us
For inquiries or concerns about this Privacy Policy or your personal data, please contact our Data Protection Officer (DPO):
Name: [DPO Name]
Email: [DPO Email Address]
Phone: [DPO Contact Number]
Address: [Company Address]
